Modeshift has partnered with ITSMAX Solutions Inc. to launch new validating fareboxes and a seamless deployment and maintenance program.
Legacy fare systems have long burdened agencies with unreliable hardware, sluggish deployments, poor customer service that leaves them waiting days or weeks for support and siloed, proprietary software that’s difficult to maintain or integrate. Often built before today’s Internet of Things standards, these outdated systems can’t easily communicate with one another, making agencies vulnerable to disruptions whenever one component fails or updates.
The Modeshift/ITSMAX partnership addresses these challenges by combining future-ready validating fareboxes with a fully integrated, interoperable platform, backed by a responsive, easy-to-work-with team that delivers fast deployments, tool-free maintenance and dependable service so agencies can focus on moving riders, not fixing broken systems.
Fast operation and easy maintenance are central to the design of the new validating fareboxes. Designed for quick, on-site serviceability, they significantly reduce system downtime and keep vehicles in operation.
The Validating Fareboxes Feature:
- Fast, secure cash handling to reduce boarding time
- Ergonomic touch-screen interface for seamless user experience
- Support for all payment types: cash, smartcards, mobile QRs and paper tickets/transfers
- Integrated spatial intelligence and real-time data sync
- Modular design for tool-free maintenance and minimal downtime
All major farebox components are modular and can be swapped out in minutes, minimizing the need for specialized tools or lengthy repairs. Problem components can be swapped out by maintenance staff, allowing the vehicle to return to service immediately, while repairs can be handled off-site without disrupting daily operations.
Modeshift’s end-to-end solution can be scaled up or down to fit the needs of rural transit systems, mid-sized cities and large metropolitan agencies alike, positioning it as a new standard for cost-effective, future-ready transit infrastructure.