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Digital

 

ATL
Digi

Atlanta
Digital

 

Chamberlain Group's myQ Enterprise intelligent dock management solution
Chamberlain Group’s myQ Enterprise intelligent dock management solution

Chamberlain Group (CG) launched its myQ Enterprise system to digitally transform a facility’s dock operations into a more intelligent and automated process. The myQ Enterprise is a hardware and software solution that streamlines driver scheduling, simplifies check in, and provides real-time communication. With this intelligent dock management solution, facilities can automate loading dock assignments and processes with meaningful data insights and be equipped with end-to-end visibility to transform their logistical operations.

For the past few years, CG has been connecting loading dock equipment online to provide a facility with enhanced visibility of loading dock activity. Now with myQ Enterprise, that connected visibility extends to the yard, gate, and schedule, fully digitizing a facility’s logistical operations with one solution.

myQ Enterprise features and benefits Include:

  • Appointment Scheduling: Make the most of your drivers’ on-site time. Schedule trailers at optimal times and identify load types to streamline the process upon arrival.
    • Avoid backups
    • Reduce time spent in the yard
  • Dynamic Dock Assignment: Leverage a smart rules engine to automate and personalize the dock assignment process based on carrier information and load details.
    • Optimize dock assignments
    • Reduce trailer dwell time 
  • Digital Check In / Check Out: Ensure a fast and accurate check-in experience using myQ Enterprise’s mobile platform or smart kiosk at the gate.
    • Eliminate paper-based processes
    • Minimize manual entry errors 
  • Mobile Driver Communication: Connect drivers with text message updates providing clear instructions on dock status and exactly where they need to be.
    • Streamline onsite traffic flow
    • Give visibility to drivers
  • Smart Dock Management: Have a single view of your entire loading dock and yard in one platform. Monitor trailers onsite, manage loading activity, and receive alerts of inefficiencies or safety concerns at your docks.
    • Improve trailer turn times
    • Reduce detention fees
  • Real-time Visibility: Instead of relying on sticky notes and emails, keep your guards, receiving management, and keeping facility managers on the same page with live updates and instant communication.
    • Maximize efficiency
    • Enhance internal communication
  • Seamless Integrations: Integrate myQ Enterprise with your warehouse management system and other existing software solutions. These integrations ensure you have complete visibility across the facility.
    • Share data across platforms
    • Organize accurate information
  • Powerful Analytics: Machine learning is applied to access-point data to optimize your logistic operations and lets you know what’s working efficiently and what isn’t.
    • Transform logistics
    • Decrease operational expenses
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Facility Executive Magazine